Welcome
Everything you need to know for your stay, in one place. From practical house information to useful contacts, here's everything to make your stay easy and worry-free.
Welcome Basket
What's Included?
To welcome you, we've prepared a small selection just for you in the fridge:
- 1 bottle of white wine
- 2 bottles of beer
- 2 bottles of water
- 1 bottle of extra virgin olive oil
- 2 portions of fruit salad
- 1 pack of almond pastries
Enjoy your stay, from the whole Tauromia team!
Check-in & Check out
Check-in / Check-out
Check-in is from 3:00 PM, check-out is between 10:00 and 11:00 AM.
You'll be greeted by a member of our team on arrival. If our team is unavailable at the agreed time, keys will be left in a lockbox, with the code provided to you before you arrive.
Late Check-out
Late check-out is available upon request, subject to availability. An additional fee applies, to be agreed with our team along with your departure time. We recommend reaching out in advance to check availability.
WiFi
Both apartments offer fast, complimentary WiFi.
- Arya — Network: Tauromia Arya · Password: taormina26
- Aqua — Network: Tauromia Aqua · Password: taormina26
For the best connection speed, please connect to the network for your own apartment.
Apartment
Safe Box
The safe is located inside the wardrobe. The default code is 0000 — we recommend changing it on arrival if you plan to use it.
How to change the code:
- Open the safe's cover
- Open the battery compartment inside
- Press the red button and wait for the beep
- Enter your new 4-digit code
- Press the gear-icon button to save it
Upon departure, please leave the safe open.
House Rules
To ensure a pleasant stay for all our guests, we kindly ask you to follow a few simple rules:
- No smoking inside the apartment — smoking is only allowed in outdoor areas (balcony or terrace), equipped with ashtrays
- No parties or events
- No unregistered guests — if you'd like to have visitors, please let us know in advance
Thank you for your cooperation and for respecting the space and our neighbors.
Appliances
Washing machine — In the wardrobe you'll find a drying rack, clothespins, and a basin; laundry detergent is in the kitchen.
Dishwasher — Dishwasher capsules are in the kitchen, under the sink.
Fridge with freezer
Electric citrus juicer
Toaster
Kettle
Induction cooktop
Coffee machine — Pods are stored in the upper cabinets. If they run out, just let us know and we'll bring you more.
Waste Collection
At Tauromia, waste collection follows the municipal schedule. If you'd like, you're welcome to handle it yourself following the schedule below — or simply leave it to us: just place the bags in the apartment's designated collection spot and we'll take care of disposal.
Bags should be placed outside between 11:00 PM and 4:00 AM.
- Monday: Organic waste, Glass
- Tuesday: Paper and Cardboard
- Wednesday: General waste
- Thursday: Organic waste, Glass
- Friday: Plastic and Cans
- Saturday: Organic waste
Useful Numbers
Our Team
For anything you need during your stay, you can reach us anytime on WhatsApp — by message or call — at +39 352 264 8111. A member of our staff is always available to help.
Emergency Numbers
- 112 — General Emergency Number
- 113 — Police
- 115 — Fire Department
- 118 — Medical Emergency / Ambulance