Reception

Welcome

Everything you need to know for your stay, in one place. From practical house information to useful contacts, here's everything to make your stay easy and worry-free.

Welcome Basket & Apartment Items

To welcome you, we've prepared a small selection just for you in the fridge:

1 bottle of white wine
2 bottles of beer
2 bottles of water
1 bottle of extra virgin olive oil
2 portions of fruit salad
1 pack of almond pastries

Enjoy your stay, from the whole Tauromia team!

Everything included in the Welcome Basket is complimentary and yours to enjoy freely during your stay.

The coffee cups, cappuccino cups and personalized water glasses, however, are part of the apartment’s amenities and remain the property of the accommodation. If you like them and would like to take them home, you can conveniently purchase them through our shop.

Each apartment includes:

2 espresso cups
2 cappuccino cups
4 water glasses

At the end of your stay, we will carry out a simple check of the apartment’s items to make sure everything is present and ready for our next guests.

Thank you for taking care of our little details!

Check-in & Check out

Check-in is from 3:00 PM, check-out is between 10:00 and 11:00 AM.

You'll be greeted by a member of our team on arrival. If our team is unavailable at the agreed time, keys will be left in a lockbox, with the code provided to you before you arrive.

Check-out is between 10:00 and 11:00 AM.

Before leaving, please place your keys in the key box located at the entrance, using the code provided for your apartment. If you don't know the code, simply send us a message and we'll be happy to help you.

Late check-out is available upon request, subject to availability. An additional fee applies, to be agreed with our team along with your departure time. We recommend reaching out in advance to check availability.

Both apartments offer fast, complimentary WiFi.

Arya — Network: Tauromia Arya · Password: taormina26
Aqua — Network: Tauromia Aqua · Password: taormina26

For the best connection speed, please connect to the network for your own apartment.

Apartment

The safe is located inside the wardrobe. The default code is 0000 — we recommend changing it on arrival if you plan to use it.

How to change the code:

To ensure a pleasant stay for all our guests, we kindly ask you to follow a few simple rules:

No smoking inside the apartment — smoking is only allowed in outdoor areas (balcony or terrace), equipped with ashtrays
No parties or events
No unregistered guests — if you'd like to have visitors, please let us know in advance

Thank you for your cooperation and for respecting the space and our neighbors.

Washing machine — In the wardrobe you'll find a drying rack, clothespins, and a basin; laundry detergent is in the kitchen.

Dishwasher — Dishwasher capsules are in the kitchen, under the sink.

Fridge with freezer

Electric citrus juicer

Toaster

Kettle

Induction cooktop

Vertical Steam Iron

Coffee machine — Pods are stored in the upper cabinets. If they run out, just let us know and we'll bring you more.

At Tauromia, waste collection follows the municipal schedule. If you'd like, you're welcome to handle it yourself following the schedule below — or simply leave it to us: just place the bags in the apartment's designated collection spot and we'll take care of disposal.

Bags should be placed outside between 11:00 PM and 4:00 AM.

Monday: Organic waste, Glass
Tuesday: Paper and Cardboard
Wednesday: General waste
Thursday: Organic waste, Glass
Friday: Plastic and Cans
Saturday: Organic waste

Useful Numbers

For anything you need during your stay, you can reach us anytime on WhatsApp — by message or call — at +39 352 264 8111. A member of our staff is always available to help.